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Customer Support
Our Personal Guarantees to our Customers
We appreciate the opportunity to provide EFFECTIVE AND AFFORDABLE pet containment solutions for you and your pets. We value your trust and take the responsibility of keeping your pets safe very seriously
All Dog Guard products are MADE IN THE USA and carry a LIFETIME WARRANTY against defects in material and workmanship.
We use the best quality direct-burial boundary wire available; 14 gauge copper-clad, steel wire covered with a 45 mil., high-density polyethylene insulation jacket and WE GUARANTEE THE WIRE FOR A MINIMUM OF 10 YEARS against underground corrosion or deterioration. Our boundary wire will even withstand the toughtest salt water and salt marsh environments.
During installation we make every effort to protect the boundary wire from damage that may occur during routine lawn mowing and maintenance.
Boundary wires unintentionally cut by homeowners or their lawn maintenance services on pet containment systems installed by our competitors are responsible for the majority of our Service Calls.
We design our
installations to avoid placing wires in areas that will be edged, but when we
need to cross a driveway, or enter and exit a mulched bed, we
BURY THE WIRE DEEPER AND PROTECT IT
with a piece of heavy-duty irrigation tubing.
If you ever experience a wire cut due to routine lawn maintenance on a Dog Guard system that we installed, THE SERVICE CALL WILL BE FREE!
Wire cuts
that shut down your pet containment system will GIVE
YOUR PET THE OPPORTUNITY TO RUN AWAY!
When a pet runs away from home, family and friends will be enlisted to help with the time consuming and emotionally exhausting search. Hopefully the pet will eventually be found, alive and well. However, if the pet is never recovered the agonizing questions will persist for years.......
WHAT HAPPENED, WHO WAS INVOLVED, IS OUR PET DEAD OR ALIVE?
All
dog owners will eventually have to cope with the loss of their beloved canine
companions, but the unexpected disappearance of the faithful family dog is an
especially tragic and heartrending event.
DO NOT LET THIS HAPPEN TO YOUR BELOVED FAMILY PET!
We are committed to giving your pets THE FREEDOM THEY DESERVE and providing you with the PEACE OF MIND of knowing that your pets will stay safely at home.
We assist with the initial training that teaches your pets how to interact with the containment system and we are always available should you have a question or training issue.
As further proof of our commitment to provide an EFFECTIVE AND AFFORDABLE SOLUTION, we offer a 1 YEAR PET CONTAINMENT GUARANTEE.
If after exhausting all reasonable equipment and training options we cannot keep you pets safely contained on your property, we will take down the equipment and.....
REFUND 100% OF YOUR PURCHASE PRICE
INCLUDING THE COST OF THE INITIAL INSTALLATION!
Contact us today to schedule your FREE in-home estimate!
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Dog Guard Out of Sight Fencing, LLC |
www.freedomforyourpets.com
PO Box 3290 | Bluffton, SC 29910 | Toll Free: 866-515-DOGS (3647) | Local: 843-757-DOGS (3647) | Email Us 
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service area includes, but is not limited to, the following communities: |